How To Know If Your Server Is Out-dated

Chapel Hill OB/GYN is a well-known medical clinic based in Chapel Hill, NC. They have been in business for over 41 years, and have built a reputation for excellence within that time.

De Stokes is the Practice Manager at Chapel Hill, and a highly regarded client of RCOR Technologies for the past decade. In the following, she will describe her experiences with our IT team.

The Laundry List

RCOR Technologies has been working with Chapel Hill OB/GYN as their MSP and trusted technology advisor for more than 10 years. We strive to provide prompt, effective, and reliable service that keeps their computers and network at almost 100% uptime – which is the goal for all of our clients.

During the time that we have assisted the Chapel Hill team in their IT endeavours, we have implemented several new technologies and ongoing services. Some of these amenities include:

  • New private cloud for archived copy of software
  • Export SQL data
  • Work with vendors on interfaces for the new EHR (Electronic Health Record) software
  • Multiple levels of security to ensure privacy of health information
  • Backup solution
  • Business continuity plan in case of natural disasters (secure, redundant regional backups; continuity plan for disaster recover, routine drills and checks to verify data for recovery)
  • Semi-annual security audits of PCs and computer network for HIPAA and Meaningful use documentation
  • Server Maintenance
  • Remote and Onsite Support
  • Managed PC support

“Its vital that we have constant accessibility to our client’s records. RCOR Technologies manages our servers so that they’re always there when we need them.” Says Stokes.

Are You Taken Care Of?

We are pleased to say that both the physicians and staff at Chapel Hill OB/GYN are very happy knowing that they can easily and quickly gain access to their new software. The use of their new systems has allowed for their high quality of patient care to continue uninterrupted.

“RCOR Technologies is very dependable, and they know the ins and outs of our practice – they’re a part of the family at this point.” Says Stokes.

She continues with,

“We know that we can count on RCOR Technologies to get back to us right away if we leave a message for them. They’re available to us basically 24/7. You won’t find many IT people that would respond in the evening or on weekends, but RCOR Technologies does.”

Do you want an IT team that will respond immediately to your every need?

Contact RCOR Technologies today at (919) 313-9355 or tim@rcor.com for a FREE consultation.